Privacy Policy

Privacy Policy

Introduction

Welcome to https://collision-repair-certification.collision-talk.com (hereafter referred to as “Collision Repair Certification” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies governing user data.

Processing Activities

This policy outlines our practices when:

  • You utilize our online applications and services as an authorized user.
  • You visit our website and interact with its features.
  • You subscribe to receive communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. The types of information we gather include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details required for processing payments, including credit/debit card numbers (partially or fully encrypted) and billing addresses.
  • Financial Information: Data related to your financial status or transactions, such as bank account information (for direct deposits or refunds).
  • Purchase Information: Records of products or services you have purchased from us, including order history and associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, used for personalization and analytics purposes.
  • Location Data: Geolocation data collected when you interact with our services, which helps us provide location-based content and services.
  • Feedback: Any comments, suggestions, or reviews you choose to share with us.
  • Social Media Information: Data from social media platforms when you connect your accounts to interact with us on those platforms.
  • Product Information: Details about products or services that you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, online interactions, automated tracking technologies (like cookies and similar technologies), and third-party data providers who assist us in enhancing our services.

Cookies

Cookies are small text files placed on your device to improve your experience with our services. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling secure login sessions.
  • Preference: Remembering user preferences and settings to personalize content.
  • Analytics: Tracking aggregate user behavior to optimize our platform’s performance.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes outlined in this policy or required by applicable laws. Once the purpose of data collection is fulfilled, or when no longer needed for legal obligations, we securely delete or anonymize your personal information.

Security Measures

Collision Repair Certification employs robust security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to safeguard our systems.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us at the address provided below, and we will take appropriate steps to ensure the deletion of that information.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team using the contact details provided below.

Changes to Policy

Collision Repair Certification reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information on our data protection practices.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions regarding this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Postal Address: Collision Repair Certification, [Address], [City, State, ZIP]